Checked Air Station settings page. Fails on Name Resolution step.
Called Flets helpline. Received guidance as follows.
Create an internet connection as follows:
Internet Properties -> Connections [tab] -> Setup [btn in top right]
[o] Connect to the Internet
[o] Set up my connection manually
[o] Connect using a broadband connection that requires a user name and password
ISP Name: [anything]
User name: guest@flets
If we can connect here it means that the problem is either in the router or with the provider (e.g. Nifty)
(Note there's no .com or .jp at the end)
Was able to view it fine, indicating I may need to call Nifty. He gave me the following Nifty numbers.
Called Nifty and was given these new numbers.
Called Nifty but was told it would be a 20 minute wait. Seems to be OK for now so I won't bother.